PG Solutions customer support

Remote Control


This convenient, secure and high-performing tool allows our support team to connect to your environment in order to help you solve any problem you may encounter.

Recommended version.

Alternate version for restricted users.

Mirror driver for AnyDesk  (sometimes required on older versions of Windows)

PGInfo - Remote Support Assistant

In a constant effort to improve our customer service, we have developed a tool that supports different remote control methods, and gather your computer's basic technical specifications. By using this tool, these specifications will be sent back to our customer service. They are used to help diagnostic and solve problems. These specifications can also help us guide you on how to maintain and improve your network environment.


Other connection options

In case the above solutions are blocked by your environment.

PGInfo (direct)OTHER